MAart Agency was established as a Translation Service Provider (TSP) in 1991

For over 30 years MAart Agency has been renown for providing consistently high quality translation and localization services, and implementation of all significant quality standards, innovative technologies and management best practice. MAart Agency President & CEO, Monika Popiolek, is a graduate of the University of Warsaw – Modern Languages Department (MA), post-graduate management and marketing studies (Warsaw University of Technology Business School), Executive MBA Programme at the University of Warsaw Technology Business School (joint programme with London Business School, HEC Paris, NHH Bergen – MBA degree with distinction), and a PhD Management Programme at the College of Business Administration of the Warsaw School of Economics (specialization in strategic quality management) as well as being a voting member of the American Translators Association (ATA), member of the ATA Translation Companies Division (TCD) Leadership Council, TEPIS (Polish Society of Sworn and Specialised Translators), STL (Polish Literary Translators Association), TERTIUM, and the PSBT. MAart Agency is the founding member of the Polish Association of Translation Companies (PSBT) which is a member of the European Union of Associations of Translation Companies (EUATC), Institute of Scientific and Technical Communicators (ISTC), and Organization for the Advancement of Structured Information Standards (OASIS), as well as ATA TCD and the Polish-Irish Chamber of Commerce. MAart Agency has been a member of Technical Committee TC 256 for Language, Translation and terminology of the Polish Committee for Standardization (PKN), which is ISO TC 37 and CEN Mirror Committee, since 2007. As part of this cooperation, MAart representatives are involved in the development and review of ISO (international), EN (European) and PN (Polish) standards and as international experts they also contribute to technical standards development (within OASIS). This includes specialisation in and implementation of the following standards and methodologies: ISO 17100, ISO 9001, ISO 9004, ISO 20771, ISO 18587, ISO/IEC 82079-1, ISO 13485, ISO 27001, SAE J2450, ISO 704, Prince 2, XLIFF, EFQM, TQM, MQM, TBX, DITA.

MAart Agency operations as a Translation Service Provider (TSP)

Nowadays MAart Agency is one of the leading European translation services providers in the premier segment, with extensive expertise in: law, finance, banking, technology and industry, life sciences - medicine, pharmacy, medical devices, clinical research, as well as EU legislation and affairs (mainly as part of translation services provided for the public sector, including various agencies, institutes and all the EU institutions). MAart clients include not only all the EU institutions, state agencies, multinationals, legal offices, banks, pharmaceutical and industrial corporations, CROs etc. but also leading SMEs and cultural institutions. MAart Agency provides high-end translation, interpreting, localization, transcreation, audio-video and other linguistic and technical services for all the popular language combinations on behalf of global and local clients, including complex multilingual translation and localization projects (which usually also involves multilingual simshipping) and also services many long-term contracts. MAart is dedicated to building long-term relationships with clients and provides top-quality translation services globally.

MAart Agency has been holding long-term contracts for provision of translation services on behalf of the European Parliament, European Commission, European Economic and Social Committee, Committee of the Regions, European Court of Auditors, CDT, EIB, key government agencies, EBDR, IMF etc..

In short, MAart Agency:

  • manages complex and long-term single and multilingual translation and localization projects on behalf of state agencies and corporations,
  • specialises full-service translation and interpreting as well as localization of websites, applications and software, audiovisual translation (including captioning, dubbing and VO), graphic and DTP services,  transcreation and many other associated services on behalf of corporate clients,
  • is dedicated to building long-term business relationships with clients, innovation, quality and knowledge management,
  • specializes in high-volume and complex multilingual translation projects that require in-depth management skills and total quality management approach,
  • guarantees professional project, document, TM and terminology management,
  • maintains its Quality Management System through strict and constantly improved quality control procedures which is the core task of our Quality Control Department and professional Quality Managers,
  • has implemented and uses within its processes all the key standards and methodologies, including: ISO 17100, ISO 9001, ISO 9004, ISO 18587, ISO/IEC 82079-1, ISO 13485, ISO 27001, SAE J2450, XLIFF, TBX, Prince 2, TQM, MQM,
  • uses all state-of-the-art technology and tools: management and ERP systems (MS Dynamics Navision, MS Dynamics CRM, MS Sharepoint, dedicated MAart BusinessPortal), TMS (Idiom WorldServer, memoQ Server TMS), most popular CAT tools (memoQ, SDL Trados Studio), terminology management tools (qTerm, MultiTerm), QA tools and customised IT solutions to ensure maximum work efficiency, project management, archiving, data and file as well as transfer security, and complete confidentiality.