As an expression of its quality policy MAart Agency has committed its Management to:

  • constant supervision of conformity to standards and procedures, improving processes and periodical auditing of all processes and systems in the company;
  • providing clients with the highest level of services in accordance not only with their expectations, but also with global and industry standards adopted by MAart Agency;
  • providing services in accordance with requirements pre-agreed on the basis of each client’s individual needs, good business practices as well as the best principles of project management and client relations;
  • ensuring timely performance of service, conformity to ethical standards and confidentiality, delivering on commitments made as well as competent and friendly customer and supplier service;
  • the constant improvement of qualifications and know-how within the MAart’s team as well as investment in state-of-the arts technology supporting the company’s customer relationship management, quality and projects management;
  • adherence to all industry and quality standards, legal regulations and the Code of Good Practice passed by the PSBT;
  • constant improvement of quality management processes and systems in accordance with ISO 9001:2008 and PN-EN 15038:2006 standards as well as other international industry standards;
  • creating proper conditions that ensure on-going development of employee skills and qualifications as well as the appropriate infrastructure and tools;
  • disseminating the mission statement and basic principles of Agencja MAart’s quality policy to all employees, partners and clients.